Career

Co-founded Karigor AI, the first AI-native platform dedicated to transforming how Bangladeshi SMBs operate by automating customer support, centralizing multi-channel communications, and optimizing complex workflows. As CTO, I spearhead the technical vision and engineering strategy, architecting scalable AI-driven solutions from the ground up. I lead the development of proprietary automation tools that leverage advanced LLMs to significantly reduce manual overhead, enabling businesses to save thousands of work hours while delivering superior customer experiences and maintaining a competitive edge in a digital-first economy.

Worked as a Senior Software Engineer at ShopUp, the premier B2B commerce platform in Bangladesh. Provided technical leadership for several internal engineering teams, overseeing the development and optimization of various products and internal management tools. A key achievement included spearheading the complete architectural revamp of the issue resolution system for RedX, ShopUp's primary logistics and delivery platform, which resulted in significantly improved operational efficiency and a more robust support infrastructure.

Served as a founding engineer at Shorol Limited, a startup focused on delivering streamlined tech solutions and government application development in Bangladesh. Led the engineering team through the full development lifecycle of various products and internal tools. Additionally, architected and managed the entire DevOps ecosystem, establishing automated deployment workflows and maintaining cloud infrastructure to ensure high availability and performance.

Worked as a Software Engineer at Backpack, a Y Combinator-backed startup building a peer-to-peer platform to connect global travelers with shoppers. Focused on enhancing the platform's scalability and user engagement. A key achievement was the development of an automated product request system utilizing serverless architecture, which streamlined the custom order process and reduced manual customer support dependencies by 95%.

Served as a Junior Software Engineer at Durbin Labs Limited, a technology firm specializing in client-driven projects and SaaS products. Operated as a full-stack JavaScript developer, contributing to the development and maintenance of high-traffic web applications. Successfully built and implemented an automated deployment system that significantly optimized the release workflow, reducing deployment time and manual intervention by 90%.

Started professional career as a Freelance Web Developer during college and early university years, working with a diverse range of international clients. Developed and maintained custom websites and web applications for various corporate and non-profit organizations. Utilized a broad range of technologies including HTML/CSS, JavaScript, WordPress, and PHP to deliver high-quality digital solutions tailored to specific business needs.